Pricing and Fees, Explained
Pricing is where a platform shows its hand. Plenty of tools quietly treat a professional's clients as an extra source of revenue, adding markups and fees onto a price that was already agreed. Brivila takes a different position, and it's worth being clear about exactly what that means — and what it doesn't.
The price a client sees is the price
Brivila does not add a markup on top of the price a client sees. When a professional sets a rate for a service, that rate is what the client is quoted at booking. There is no invisible platform tax layered on between the professional's price and the client's total.
This matters in both directions. For the client, it means the number in front of them is real — no inflation they can't see. For the professional, it means they aren't made to look more expensive than they are by fees they never chose to charge. Trust in a price is easy to lose and hard to rebuild, so we don't spend it.
No surprise booking fees
There are no surprise booking fees sprung on a client at checkout. Extra charges that appear only at the final step are one of the most common ways platforms erode goodwill, and they tend to reflect badly on the professional even when the professional had nothing to do with them.
By keeping the booking free of last-minute add-ons, the moment a client commits stays clean: they see a price, they agree to it, they book. Nothing changes on the way through.
That clean checkout is also good for the professional's reputation. When a client feels the price was straight, they come back and they recommend — and none of that goodwill gets spent patching over a fee the professional never wanted attached to their name.
Pay online or pay at the venue
Brivila handles payments as part of the same platform that takes the booking, so the two stay connected rather than living in separate tools. That keeps reconciliation simple — a payment is already tied to the booking and the client it belongs to.
Not every professional wants to collect payment online, though, and Brivila doesn't force it. There's a pay-at-venue option, so a client can reserve online and settle in person at the appointment. The professional chooses how they want to be paid; the platform supports both.
The distinction is worth being clear about: pay-at-venue changes when and where payment happens, not what is owed. The price a client agreed to at booking is the same price whether they pay online in advance or in person on the day. There is no on-site surcharge for choosing to settle at the venue.
Your prices, in your own currency
Brivila is worldwide and multi-currency by design. Each business's prices render in that business's own local currency, so a professional presents prices the way their clients already think about money — no mental conversion, no prices that look foreign to the people booking them.
That's a practical part of honest pricing too. A client seeing a familiar currency and a professional quoting in the one they actually charge in removes a whole category of confusion before it can start.
What this article does not claim
This is a description of Brivila's pricing stance, not a rate card. We're deliberately not quoting specific amounts, tiers, or percentages here — those are the kind of details that change and that belong wherever current, exact figures are published, not baked into an explainer.
What holds steady is the principle: no markup on the price a client sees, no surprise booking fees, payment online or at the venue, and prices shown in each business's own local currency. If you want to see how the model plays out for your business, the getting-started guide walks through setting up services and taking bookings and payments, and the FAQ covers the most common questions.